Privacy Policy
Nov, 24 2024Introduction
This Privacy Policy outlines your rights and our practices regarding personal information within the framework of Nula Fashion Hub, in compliance with United Kingdom data protection laws. Our commitment is to safeguard your privacy while enhancing your online shopping experience. Understanding the importance of keeping your personal information secure, we employ various measures to protect your data and ensure transparency in processing your information.
Information We Collect
At Nula Fashion Hub, we collect an array of information to serve you better. This includes personal data you've chosen to provide us, such as your name, address, email address, and payment details, when setting up an account or making purchases. Furthermore, we gather information about your interactions with our website, including your browsing activity, purchase history, and any communications you have with our customer service team. Automated technologies, such as cookies, also assist us in collecting behavioral data, improving our services, and delivering tailored marketing offers.
Purpose and Legal Basis for Processing
Your data is processed for various reasons, primarily to fulfill our contractual obligations to you, such as processing your orders, delivering products, and handling any potential queries or complaints you might have. We also process your data to send marketing communications, provided we have obtained your consent. Moreover, processing your data helps us comply with legal obligations, prevent fraud, and improve our website performance and customer service operations.
Sharing Your Information
We may share your personal data with service providers who assist us in delivering our products and services. These partners are subject to strict confidentiality obligations and are only permitted to use your data as we instruct. Additionally, if required by law, we might disclose your information to appropriate authorities. However, under no circumstances will we sell your personal data to third parties. We ensure that any data transfer complies with applicable data protection laws, particularly when transferring data outside the UK.
Data Security
To protect your personal information, Nula Fashion Hub uses industry-standard security measures, both technical and organizational. These measures are designed to prevent unauthorized access, use, alteration, or destruction of your data. Regular reviews and updates of our security practices ensure the integrity and safety of your data. While we strive to protect your information, no system can be 100% secure. Therefore, you should also take precautions to protect your personal data when using the internet.
Your Rights
Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These include the right to access your personal data, the right to rectification, the right to erasure (the 'right to be forgotten'), and the right to data portability. You also have the right to object to processing and the right to restrict processing in certain circumstances. To exercise any of these rights, please contact us at [email protected]. We aim to respond to all legitimate requests promptly.
Data Retention
Your data is retained for as long as necessary to fulfill the purposes outlined in this policy. Once your personal information is no longer needed, we will delete it securely, taking into account the relevant regulatory or legal retention requirements. If further retention is needed for archival or legal purposes, we will ensure that such data is appropriately secured and protected against any misuse.
Contact Information
For any inquiries or complaints regarding this Privacy Policy or the processing of your personal information, please contact Cleo Fairchild, Nula Fashion Hub's data protection officer, at [email protected] or postal address Harbourside House, 29 Rivergate, Bristol BS1 6EN, United Kingdom. We are committed to working with you to resolve any concerns or issues regarding privacy and data protection.